Refund policy

Thank you for shopping with Her Next Reset Co.

Digital Products

All products sold by Her Next Reset Co. are digital downloads. No physical item will be shipped.

Because digital products are delivered electronically, purchases are generally non-refundable once the files have been delivered, except where required by applicable law or as otherwise stated in this policy.

Download or File Issues

If you experience a problem downloading your purchase, receive a corrupted file, or cannot access the product you purchased, please contact us so we can help resolve the issue. Depending on the circumstances, we may provide a replacement file, an alternative download, or a refund where appropriate.

Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us. We will review the request and work with you on an appropriate resolution.

How to Contact Us

For assistance with an order or a refund request, please use the contact information provided on our store’s Contact page. Include your order number and a description of the issue so we can help you efficiently.

We review requests individually and handle them in accordance with applicable consumer protection laws. Nothing in this policy limits any rights you may have under applicable law.